Action required: Set-up your post-installation use flow
The post-install flow is integral to helping users get the most value from your app as quickly as possible. A seamless use flow can increase app adoption and usage, ultimately helping make your app more successful. We’ve been creating a flow that optimizes app initial usage and value, and we are excited to announce that it is finally here!
As part of this flow, you can access the new onboarding configuration tab to define a starting point that best represents your app’s initial and essential functionality.
Why it’s important?
We gathered feedback about the app marketplace from our extended community, and the interviews pointed to the feature selection screen as a major friction point in the flow from monday users. We introduced the starting point feature to eliminate the feature selection step and provide a smoother experience.
The starting point is crucial in the post-install flow because it helps reduce the time between installation and usage. When a user selects this option, the app will direct them to the starting point you defined so they can use the app immediately. Our initial testing results show a nearly 100% improvement from our data of app-usage-metrics, indicating that the flow significantly helps increase app usage.
What do you need to do?
This is where you come in! You can use this new post-install flow and define your starting point in the onboarding configuration tab. Doing so will increase app usage and a better customer experience. We recommend defining your start point by April 16th, 2023.
If you don’t have a defined starting point by then, one of your app’s features will be randomly selected, but it may not be the best representation of your app. Therefore, we recommend defining your own starting point to take advantage of the new and improved post-install flow to help your customers get the most value from your app!