Exposing app ratings and reviews
We recently added the ability to view app ratings and reviews in the App Analytics tab in the developer's section. You can access each rating, including the score, text review, and account ID.
Only app developers can see ratings and reviews, but we will expose the score to marketplace users in the next few weeks. The score will be an average of all the ratings submitted in the past 365 days by paying monday.com customers. Each app must meet the minimum threshold of 3 or more ratings to display the average in the marketplace.
You can use the new custom URL feature to encourage your customers to rate your app and boost your score, or you can directly reach out to those who previously rated your app to understand their rating better and improve your app’s user experience.