Need help? We've got you covered! Whether you're just looking for guidance or troubleshooting an issue, here's how to get the help you need!

Ask the AI bot

Our AI bot is the fastest way to find an answer! It integrates with our API and apps framework documentation to help you find what you need quickly and efficiently. It scans the documentation to provide answers, code samples, and direct links to helpful resources. At the end, you can also rate the quality of each answer to help us improve the responses.

You can access it from multiple locations:

The Need help button in the bottom right corner of the documentation
The Ask AI button in the top right corner of the Developer Center

Open a support ticket

If you've consulted our resources and still have questions or an urgent issue, you can open a ticket with our support team. Our support team can help with technical and non-technical questions related to app development, the API, and monetization.

When to open a ticket:

Urgent technical issues (e.g., API outages, account-specific errors)
Questions not answered in documentation or the developer community

Developers' community

The monday.com developers' community is a great place to ask and answer technical questions, stay up-to-date on the latest and greatest releases, and interact with developers around the world. You can ask new questions or utilize the search feature to review relevant resources and previous threads.

When to use the community:

General API and app development questions
Feature requests and feedback
Non-urgent troubleshooting with peer support

Categories

It is divided into five main categories to help organize posts and discussions:

Category	Description
Community	Ask questions, solve problems, and network with other developers
Requests	Shape the roadmap with feature requests
New Releases	Stay informed on new product updates
Events	Join exclusive events to learn and grow
Testing groups	Be the first to try our latest apps and features

Please note that while members of the monday.com team manage the community, not every topic is guaranteed to get a response from our team.

Provide feedback about the development process

We want to hear from you!

We're always looking to improve our products and processes. Using this form, you can share your feedback about your development experience, the API, or our documentation. These insights help shape our roadmap and identify issues.