Getting Help

Need help with the developer tools? Read this article.

Open a thread in our Developers' Community

If you need further support with the developer platform, we recommend you check out our community here: Developers' Community

There are a ton of helpful resources and threads in the community, and it is our primary channel for developer support.

The community is actively managed by members of the team, but not every topic is guaranteed to get a response from our team personally.

Open a ticket with our Developer Success team

You can reach out to our Developer Success team by emailing [email protected] We're here to help with:

  • Bug reports
  • Any issue that deals with sensitive information not suitable for the public community

For the sake of efficiency, we ask that you first check the community to see if your questions have been answered.

Feeling frustrated? Email our CEOs

If you're frustrated by your experience, you can email our CEOs directly at: [email protected]